You will explore effective communication strategies and tactics in the workplace. With the continued evolution of technology and its impact on communication styles coupled with our business causal culture, business experts believe that our communication effectiveness has suffered.
Learning Objectives:
· Importance of communication processes and skills, critical thinking, and ethics
· Effective team performance
· Identify and adapt your message for multicultural audiences
· Apply a 3-x-3 writing process in analyzing and solving communication problems
· Understand the importance of appropriate communication channel
· Learn to compose and format quality messages, memos, routine letters messages
· Understand the strategy, approach, and process for writing effective reports and proposals
· Develop and deliver effective business presentations
$225 (includes parking, lunch & materials)
Course #: 11500511
Monday, April 6, 2009
8:30 am - 4:30 pm
UTC: TBA
Registration or for additional information contact:
UTC Divison of Continuing Education
615 McCallie Ave.
Department 5255
Chattanooga, TN 37402
(423) 425-4344
Fax: (423) 425-4170
www.utc.edu/ce
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